David Schaper
Stories
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National
How 9/11 Changed The Way We Fly
Perhaps nothing changed more quickly and dramatically in the aftermath of the terrorist attacks than commercial airline travel. We look at how air travel security has improved and evolved in 20 years.
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National
As The Delta Variant Soars, The Airline Industry Descends Into Another Slump
The EU is taking the U.S. off its COVID-19 "safe list," but airlines have already been cutting flights due to low booking rates. Some say vaccines should have been required for travel months ago.
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National
Air Travel Frustrations Rise Amid Chronic Delays And Cancellations
Spirit and American have canceled hundreds of flights in recent weeks. Meanwhile, a key member of Congress is calling on the FAA to crack down on travelers who turn violent.
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Health
Coronavirus FAQ: What Are The Rules For Flying Between The U.S. And Other Countries?
Interest in international air travel is rising. If you're want to fly out of or into the United States, there's a LOT you need to know. Here's a guide.
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National
As COVID-19 Restrictions Ease, Airline Employees Are Seeing Trouble On Flights
As Americans start to fly again, incidents involving unruly airline passengers are taking off. Fights over people refusing to wear masks are especially common.
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National
International Travel Opens To The Vaccinated, But How Do You Prove You Got The Shot?
There's no universal digital passport yet, it's not clear exactly what kind of proof will be accepted, and paper vaccination cards can be easily forged, damaged or lost.
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National
Complaints Soar As Customers Fight Airlines For Refunds From Pandemic Cancellations
Airlines got billions in federal COVID-19 aid over the past year, but consumer advocates and two senators say the companies are sitting on nearly $15 billion in refunds owed for canceled travel.
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National
Customers, Senators Urge Airlines To Change Their Refund Terms For Canceled Flights
Over 90,000 customers complained about airlines refusing to refund canceled travel in the pandemic last year; 57 times more than 2019. Many are fighting for refunds while some face expiring vouchers.
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National
Banking On Busy Summer Travel Season, Airlines Add More Flights And New Routes
Amid a sudden surge in demand for domestic travel, especially to beach destinations and national parks, decimated airlines are adding service to new markets as they try to inch back to profitability.
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Business
Welcoming Leisure Travel, Airlines Inch Back Toward Profitability
More than a year after the pandemic seriously curtailed leisure air travel, airlines are focusing on the pent up demand for vacations. To lure vacationers, airlines are launching new routes.