Skip to main content

You make this possible. Support our independent, nonprofit newsroom today.

Give Now

Video game workers form Microsoft’s first US labor union

caption: Xbox controllers line a table at PAX in Seattle.
Enlarge Icon
Xbox controllers line a table at PAX in Seattle.
Juan Pablo Chiquiza / KUOW


A group of video game testers has formed Microsoft’s first labor union in the U.S., which will also be the largest in the video game industry.

The Communications Workers of America said Tuesday that a majority of about 300 quality-assurance workers at Microsoft video game subsidiary ZeniMax Studios has voted to join the union.

Microsoft already told the CWA it would accept the formation of the union at its Maryland-based video game subsidiary, fulfilling a promise it made to try to build public support for its $68.7 billion acquisition of another big game company, Activision Blizzard.

Microsoft bought ZeniMax for $7.5 billion in 2021, giving the Xbox-maker control of ZeniMax’s well-known game publishing division Bethesda Softworks and popular game franchises such as The Elder Scrolls, Doom and Fallout.

Senior game tester Wayne Dayberry said in an interview with The Associated Press that the unionization campaign began before Microsoft took over and reflected workplace concerns that are common at video game companies.

“Throughout the industry, the quality assurance departments are treated poorly, paid very little, and treated as replaceable cogs,” said Dayberry, who has worked for five years at ZeniMax’s Rockville, Maryland headquarters on games such as Fallout, Prey and The Evil Within.

Why you can trust KUOW