Major Gifts & Grants Program Coordinator
Req #: 170623
Department: KUOW / PSPR
Job Location: Seattle Campus
Job Location Detail: U District
Posting Date: 08/07/2019
Closing Info: Closes On 09/08/2019
Salary: $3,331 to $4,452/month, effective 7.1.2019
Union Position: Yes
Shift: First Shift
KUOW has an outstanding opportunity for a Program Coordinator, Major Gifts and Grants to coordinate annual major and mid-level donor fundraising activities including donor solicitation and marketing, customer service, stewardship, research and database management. Reporting to the Director of Development, the Program Coordinator supports the work of the department through creation of complex schedules, reports and donor lists as directed. Conducts donor research as needed and creates and updates major donor records. Monitors budget status for major donor program activities. Provides support to donor events as needed.
DUTIES & RESPONSIBILITIES
- Coordinates mid-level and major gift annual fund logistics and oversees all steps in the process: runs queries; prepares mail merges; prints materials; interfaces with mail house and coordinates follow up. Creates and disseminates mailing calendars; schedules and pulls related reports; ensures accuracy of donor records; coordinates all receipting and acknowledgement processes for Broadcasters Circle donors.
- Coordinates, creates and disseminates regular mid-level and major donor communications collateral: drafts mass major donor mail and correspondence; schedules and drafts web, email, on-air and newsletter copy; creates templates and prepares mail merges; assists in creation of special print projects such as annual renewal solicitation series, annual reports, brochures and other communication pieces sent to major donors and prospects.
- Serves as primary customer service provider for Major Gifts donor accounts and ensures accurate database account management. Provides back-up and supplemental customer service support to Membership department as needed by answering calls and composing appropriate correspondence to resolve donor inquiries and account problems.
- Coordinates and provides support for major donor portfolio management logistics: creates and updates complex reports and spreadsheets; runs database queries. Coordinates and assists with donor database input and account management, using UW Advance and Memsys protocols and tracking systems and ensuring accuracy of donor records.
- Provides assistance with departmental events by managing guest lists, budgets and volunteers; provides on-site support during events as needed. Prepares event-related donor documentation for the General Manager and Director of Development.
- Conducts supplemental prospect research of major individual donors and foundations as needed, utilizing a variety of research sources to obtain information and assist in prospect qualification. Prepares related reports and material for department staff as directed.
- Implements material inventory and budget monitoring systems: monitors budgets, reviews and updates direct marketing components at regular intervals, obtains bids and oversees purchasing. Uses spreadsheets to develop and maintain tracking system.
- Occasional direction of task-oriented work-study or part-time employees and volunteers.
- Assists with annual pledge drive and other duties as assigned.
- High school graduation or equivalent AND two years’ experience in professional fundraising with demonstrated understanding of best practices in donor management OR equivalent education/experience.
- Working knowledge of database programs, competency in Microsoft Word and Excel a must.
- Ability to write and design quality donor materials and communications that integrate into the organization’s existing messaging and collateral.
- Strong interpersonal and customer service skills and an ability to communicate successfully in writing, by phone and in person. Proven ability to work professionally, collegially and effectively with donors or other constituents, colleagues and the general public.
- Commitment to providing quality service and ability to maintain confidences and protect confidential information.
- Cultural competence and ability to work successfully with diverse groups of people a must. Intrinsically motivated and able to work independently, problem solve, take initiative, set priorities and handle multiple projects and deadlines efficiently and effectively.
- Demonstrated ability to work collaboratively in a team-oriented setting.
- Availability to work occasional evening and weekend hours.
- Familiarity with and appreciation of public radio programming.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
- A bachelor's degree and two years’ experience in professional fundraising with demonstrated understanding of best practices in donor management.
- Experience with InDesign and Photoshop preferred. Experience in annual fund and major gifts fundraising a plus.