The unpredictable schedules of retail and fast-food workers is a big issue in workers rights campaigns. Now, the New York attorney general is investigating the way some of the country's biggest retailers handle scheduling.
In New York, if a worker shows up for a shift that he doesn't end up being needed for, the law says he still is due four hours of pay. State Attorney General Eric Schneiderman says retailers, especially, rely heavily on systems that require workers to be ready to work a shift — regardless of whether they end up working. It's called on-call work.