As part of implementing the Affordable Care Act, state and federal health exchanges kicked off three weeks ago. The launch has been no walk in the park. State-run exchanges and the federally-run, Healthcare.gov, have been plagued with website problems: failed-log ins, long wait times and, in the case of Washington’s own wahealthplanfinder.org, a non-functioning website for the first few days.
Despite its glitchy start, Washington has been touted as one of the best functioning state marketplaces. Marcie Sillman talks with spokesperson Michael Marchand from Washington’s Health Benefit Exchange.
Produced by Hannah Burn.