Last week, Gallup reported that seven out of 10 people surveyed were not engaged at work. In fact, some people said that they are actively disengaged. New York Times opinion writer Tim Egan blames the disengagement on bad bosses and has some tips for bad bosses. But what makes a good boss? Who was the best boss that you ever had and what made them so great? Ross Reynolds gets some tips on how to be a good boss from Paul Yoste, professor of Organizational Psychology at Seattle Pacific University. Ross also talks with callers about what makes a good boss.